Insights

In May 2025 it was a highlight to be given the opportunity by the Vienna International Arbitration Centre (VIAC), in the 75th year of the publication of the Year book, to contribute a chapter on my research and design initiative, in conjunction with the New Zealand International Arbitration Centre (NZIAC). The chapter addresses the nature… Read more

In April 2025 in the Kluwer Mediation Blog series, and in coordination with International Arbitrator Paul Sills (Kluwer assistant editor), we co-wrote an article about the multifaceted engagement role of a mediator in relation to misaligned or conflicted software project contracts. This article reflected in part my practical experience in a number of recent appointments… Read more

In today’s technology-driven services landscape, conflicted or troubled software delivery engagements continue to arise, whether caused by solution fit problems and scope disagreement, delivery delays, budget blowouts or resource quality. Solving these conflicts or contract disputes are critical for businesses to deliver mutual good outcomes and build good and ongoing commercial relationships. NZIAC Panel Mediator… Read more

This is a highlight of my 4-year research and design initiative, I moderated an international webinar, hosted and streamed from the new NZIAC ADR centre in Auckland, New Zealand. Its theme “Managing the Chaos and Conflict of Software Projects”. It was my pleasure and privilege to be joined by: The webinar can be viewed here. Read more

In 2022 I had the opportunity to share with an Australasian procurement professional audience a 2-part series that set out my research and design initiative with NZIAC. You can access this easily readable content at the following links: Read more

In q3 2022, the Contract Modules were formally launched and published at the NZIAC website.They are available for incorporation in Agile or Waterfall (or hybrid) software development contracts. In relation to the: Read more